Inquiry regarding order status, order changes, shipping info/updates, rma status or administrative issues. Credit card ‘bill-to/ship-to’ variances and International Order forms follow-ups. NOTE: please give details so we can respond quickly.

Inquiry regarding presales, sales and information about our products. NOTE: The more information you provide, the faster we can reply with the right answers.

Support, technical inquiry and assistance for FirewireDirect & NitroAV products. NOTE: The more information you provide (computer model, OS, product, history of issue, etc..) the faster we can replay with the right answers.

Inquiry regarding Reseller/Distributor/OEM opportunities.

Product and company introduction to FirewireDirect for consideration.

Inquire here, if you are looking for Press, Marketing and/or Web-Team information, contacts or for material (photos, releases, etc..).