Please select the department that you would like this ticket to be dispatched to:
Customer Service (CS)
Inquiry regarding order status, order changes, shipping info/updates, rma status or administrative issues. Credit card ‘bill-to/ship-to’ variances and International Order forms follow-ups. NOTE: please give details so we can respond quickly.
Sales & Info (SI)
Inquiry regarding presales, sales and information about our products. NOTE: The more information you provide, the faster we can reply with the right answers.
Technical Support (TSF)
Support, technical inquiry and assistance for FirewireDirect & NitroAV products. NOTE: The more information you provide (computer model, OS, product, history of issue, etc..) the faster we can replay with the right answers.
